Business Management & Administration

These courses help professionals build trust, manage conflict, and make informed decisions while working with diverse teams. By mastering these skills, learners are better prepared to lead with confidence, drive productivity, and support organizational success. View PDF version

AMA Microcourse Title Duration (min)
AI Essentials: A Basic Understanding for All 25
AI: From Algorithms to Decisions 20
Five Phases of the Creativity-to-Innovation Process 20
Effective Problem Solving and Decision Making Tools 20
Analyzing Data Using the DASA Model 20
Key Components of Critical Thinking 20
Leading the PAC: Researching and Presenting Data 20
Presenting Visually Compelling Data 15
Statistical Analysis Tools and Techniques 20
Strategy Development and Execution – The ADEPTT Model 27
AMA’s Legal Guide for Managers and Supervisors 30
Diversity and Inclusion: Creating an Inclusive Culture 15
Managing Projects Effectively 20
Creating a Work Breakdown Structure (WBS) 23
Communication Skills of a Credible Leader 21
Leading with Emotional Intelligence in the Workplace 20
Leading Your Team Through Ambiguity 20
The Manager’s Role as Facilitator 20
Recognizing and Navigating Unconscious Bias 20
The Perception of Tone in Virtual Communications 20
AI: Upskill and Reskill 20
Building and Maintaining Trust 20
Building Better Work Relationships 20
Building Your Strengths as a R.E.A.L. Team Player 23
Coaching for Performance 20
Creating a Culture of Belonging 20
Enhancing Team Unity and Success 20
Tips for Leading Flawless Virtual Meetings 20
Building a 360-Degree Network 20

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